Standard operating procedure for banks

A standard operating procedure SOP is a set of step-by-step instructions compiled by an organization to help workers carry out complex routine operations. SOPs aim to achieve efficiency, quality output and uniformity of performance, while reducing miscommunication and failure to comply with industry regulations.

The military e. The word "standard" can imply that only one standard procedure is to be used across all units. In clinical research, the International Council for Harmonisation ICH defines SOPs as "detailed, written instructions to achieve uniformity of the performance of a specific function".

SOPs usually get applied in pharmaceutical processing and for related clinical studies. There the focus is always set on repeated application of unchanged processes and procedures and its documentation, hence supporting the segregation of origins, causes and effects.

Further application is with triagewhen limited resources get used according to an assessment on ranking, urgence and staffing possibilities. The Quality Assurance Unit are individuals who are responsible for monitoring whether the study report and tests are meeting the SOP.

SOPs can also provide employees with a reference to common business practices, activities, or tasks. New employees use a SOP to answer questions without having to interrupt supervisors to ask how an operation is performed.

The international quality standard ISO essentially requires the determination of processes documented as standard operating procedures used in any manufacturing process that could affect the quality of the product.

Procedures are extensively employed to assist with working safely. They are usually preceded by various methods of analyzing tasks or jobs to be performed in a workplace, including an approach called job safety analysis, in which hazards are identified and their control methods described.

Procedures must be suited to the literacy levels of the user, and as part of this, the readability of procedures is important. From Wikipedia, the free encyclopedia. A set of detailed instructions compiled by an organization Or a manager to help workers carry out operations safely and effectively.

For the documentary film, see Standard Operating Procedure film. Archived from the original PDF on March 4, Occupational safety and health. Acrodynia Asbestosis Asthma Barotrauma Berylliosis Brucellosis Byssinosis "brown lung" Chalicosis Chimney sweeps' carcinoma Chronic solvent-induced encephalopathy Coalworker's pneumoconiosis "black lung" Concussions in sport Decompression sickness De Quervain syndrome Erethism Exposure to human nail dust Farmer's lung Fiddler's neck Flock worker's lung Glassblower's cataract Golfer's elbow Hearing loss Hospital-acquired infection Indium lung Laboratory animal allergy Lead poisoning Mesothelioma Metal fume fever Mule spinners' cancer Noise-induced hearing loss Phossy jaw Pneumoconiosis Radium jaw Repetitive strain injury Silicosis Silo-filler's disease Sports injury Surfer's ear Tennis elbow Tinnitus Writer's cramp.

Occupational hazard Biological hazard Chemical hazard Physical hazard Psychosocial hazard Hierarchy of hazard controls Prevention through design Exposure assessment Occupational exposure limit Occupational epidemiology Workplace health surveillance.

Environmental health Industrial engineering Occupational health nursing Occupational health psychology Occupational medicine Occupational therapist Safety engineering.

Checklist Code of practice Contingency plan Diving safety Emergency procedure Emergency evacuation Hazard Hierarchy of hazard controls Hazard elimination Administrative controls Engineering controls Hazard substitution Personal protective equipment Job safety analysis Lockout-tagout Permit To Work Operations manual Redundancy engineering Risk assessment Safety culture Standard operating procedure.

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Diving mask Snorkel Swimfin. Atmospheric diving suit Diving cylinder Burst disc Diving cylinder valve Diving helmet Reclaim helmet Diving regulator Mechanism of diving regulators Regulator malfunction Regulator freeze Single-hose regulator Twin-hose regulator Full face diving mask.

Diving support equipment. Air filtration Activated carbon Hopcalite Molecular sieve Silica gel Booster pump Carbon dioxide scrubber Cascade filling system Diver's pump Diving air compressor Diving air filter Water separator High pressure breathing air compressor Low pressure breathing air compressor Gas blending Gas blending for scuba diving Gas panel Gas reclaim system Gas storage bank Gas storage quad Gas storage tube Helium analyzer Nitrox production Membrane gas separation Pressure swing adsorption Oxygen analyser Oxygen compatibility.

Diving spread Air spread Saturation spread Hot water system Sonar Underwater acoustic positioning system Underwater acoustic communication. Professional diving. Navy diver U.To browse Academia. Skip to main content. Log In Sign Up. Download Free PDF. Justin Uche. Agbude Improvement Distribution List A current version of this document is available to members of staff on the corporate intranet.

This document has been issued on a version controlled basis to the offices mentioned above. Scope of Activities 4 2. Unit Business Processes 4 4.

Unit Owned Accounts 5 5. Policy Documentation Reference 5 6. Process Risk Element Documentation 6 7. Information Security Roles and Responsibilities 8. Unit Organogram 37 2. Roles and Responsibilities by job function 38 - 40 3.

Writing High-Quality Standard Operating Procedures (SOPs)

Job Cards 40 1. The Cash Services unit is an important unit within the Banking Services Group carved out to take care of customers daily cash needs. Monitor the security condition of information assets. Reviewing staff logical access rights to systems and application bi-annually. Ensure the implementations of Information security Controls. Ensuring that all staff receives information security awareness training before granting them access to information assets.

Ensure that all information security requirements and responsibilities are clearly defined in the service level agreements. They are responsible for maintaining the security of all information entrusted to them. This could be done by the account owner or through a third party.Last Updated: August 23, References Approved. To create this article, 26 people, some anonymous, worked to edit and improve it over time.

There are 10 references cited in this article, which can be found at the bottom of the page. This article has been viewed 1, times. Learn more An existing SOP may need to just be modified and updated, or you may be in a scenario where you have to write one from scratch.

standard operating procedure for banks

It sounds daunting, but it's really just a checklist. To write a Standard Operating Procedure, or SOP, start by describing the purpose of the process, its limits, and how it is used. Next, cover the methodology for completing the process, including any equipment which is needed. Clarify any abbreviations, acronyms, or uncommon terms.

Clearly list any health and safety warnings, both alongside the relevant steps and again in its own section. Include a section that covers anything that could go wrong and how to fix it, and finish with a quality control section and any references used. Did this summary help you? Yes No. Please help us continue to provide you with our trusted how-to guides and videos for free by whitelisting wikiHow on your ad blocker. Log in Facebook.

8+ Standard Operating Procedure Templates – PDF, DOC

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standard operating procedure for banks

Explore this Article parts. Tips and Warnings. Related Articles. Article Summary.Addressing an event here, he said in the last two years or so the banks had been in the news for the wrong reasons. When I say banks have lost the money that means the nation has lost a lot of money and public in turn has lost a lot of money.

Banks have been in a bad light," Chowdary said. He said while some large frauds are very well-planned ones, the small ones were not that well-planned. I think automation is the solution provided it is automated in the right sense. So bring a preventive mechanism. You need to be a thief. You need to know where the system can be manipulated," Chowdary said, inaugurating a conference on financial frauds organised by Anti-Corruption Academy, a private organisation.

The need for preventive vigilance or what we call standard operating procedures is very important, he said, referring to frauds in banks. Chowdary said there was a need to skill accountants and other people associated with the banking sector to help them check frauds. Choose your reason below and click on the Report button. This will alert our moderators to take action. Nifty 11, IndusInd Bank Market Watch. ET NOW. Brand Solutions. Reshape Tomorrow Tomorrow is different.

Let's reshape it today. TomorrowMakers Let's get smarter about money. The Leprosy Mission Trust India. Corning Gorilla Glass TougherTogether. Font Size Abc Small. Abc Medium. Abc Large. Various banks reported 4, cases of fraud involving about Rs 23, crore duringaccording to a reply given by the finance ministry in Parliament in July this year.

Browse Companies:. To see your saved stories, click on link hightlighted in bold. Find this comment offensive? This will alert our moderators to take action Name Reason for reporting: Foul language Slanderous Inciting hatred against a certain community Others. Your Reason has been Reported to the admin.This article presents step-by-step instructions and expert tips on how to write standard operating procedures SOPs.

Included on this page, you will find steps on how to write a standard operating proceduredetailed SOP templatesinformation on SOP formatsand and many more tips and best practices. A standard operating procedureor SOP, is a step-by-step set of instructions to guide team members to perform tasks in a consistent manner.

SOPs are particularly important for complex tasks that must conform to regulatory standards. SOPs are also critical to ensuring efficient effort with little variation and high quality in output. Giles Johnston is a Chartered Engineer who consults with businesses to improve their operational processes and is the author of Effective SOPs. SOPs describe how employees can complete processes in the exact same way every time so that organizational functions and outputs remain consistent, accurate, and safe.

In any organization, all departments — from production to business operations to marketing to sales to legal to customer service — should have SOPs. Defined procedures apply in almost all fields, including agriculture, manufacturing, insurance, finance, and more. Standard operating procedures, including procedures, workflows, and work instructions, enable good communication and promote consistency in processes and output.

SOPs help team members work toward common goals. Managers, team members, and consultants can come together to build processes and document those processes. SOPs, in conjunction with regular training and feedback, guide teams to success. SOPs are important in clinical research and practice, such as in pharmaceutical processing.

In these and other areas, SOPs bolster processes that require triage, segregation of origins, or tracking of cause and effects. The international quality standard ISO requires companies to document manufacturing processes that can affect the quality of output.

We should not be training new employees based on our own idiosyncrasies. SOPs can help companies create consistency within procedures. Furthermore, SOPs provide reminders for people. But the things that are tricky and that you do infrequently may require work instructions.Offer your customers incentives for creating reviews.

Local search directories allow you to share coupons and discounts on their sites. Special coding on Facebook can allow you to share special offers for fans only. You can offer a giveaway for people who send in a video review. Last, but not least, there are likely a ton of customer reviews that are written about your company on other sites, such as personal blogs, that are unsolicited.

Setup daily notifications via email on Google Alerts and Social Mention for a variety of applicable terms in order to keep track of brand mentions, including your name, business name, brand, and specific product names plus the word review. Use these alerts to find out about any reviews and ask the people who have mentioned your brand if you can feature their comment or story on your testimonials page. Usually people are happy to oblige, especially in exchange for a link from your site.

So now that you have collected all of these great reviews, you will want to add them to one page on your website that you can direct potential customers to so they can see what great things you have done for others. Be sure to credit the review to the site it came from (such as linking to your Yelp profile), as this may encourage people to continue on to your profile on that site and add more reviews.

Also, if necessary, get permission from the person who wrote the review and confirm that it is alright if you add their review to your main site. Whenever you come across a negative review about your business, it is essential that you respond to it. How do you get your customers to write or record reviews about your company. What other tips would you give to businesses looking to increase their testimonials page for more credibility.

About the Author: Kristi Hines is a freelance writer, blogger, and social media enthusiast. Her blog Kikolani focuses on blog marketing, including social networking strategies and blogging tips. Customer engagement requires two components: behavioral analytics and engagement automation. Sign in with Google to get early access to our new free Google Analytics app Share on TwitterShare on FacebookEmail this content.

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standard operating procedure for banks

I get email surveys all the time that offer a discount or chance to enter a contest in exchange for a review. Most of the travel booking sites send you an email after your purchase to review the site and after you return from your trip to review the airline, hotel, etc.

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standard operating procedure for banks

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Policy & Procedure Framework

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Standard operating procedure

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